Reference

Your Data Stays Clear From Start

Your account, wallet, and lobby activity at eslot are covered by this Privacy Policy, from DANA, OVO, GoPay, and QRIS checks to device sessions used for Aviator or…

Account data useDANA wallet contextOVO and GoPay recordsQRIS receipt checksCookie controls
eslot Your Data Stays Clear From Start
PRIVACY CONTACTS

Reach Us About Your Privacy Choices

Privacy questions should reach the team that can check your account trail, not a generic mailbox.

Live chat privacy help Use live chat from the lobby footer between 09:00 and 01:00 WIB.
WhatsApp account checks WhatsApp is useful when we need a clear image of a QRIS receipt or…
Email data requests Send privacy requests to the email shown inside your account page.
DATA HANDLING

How We Protect Account Data

Privacy protection is built into the account flow you use every day. We separate login records, wallet checks, cookie settings, and support messages so each team sees only what it needs to…

Data we collect

We collect your account name, phone number, email, login time, device type, IP region, payment reference, and support messages. These records help us run account access, wallet checks, and privacy requests accurately.

Payment record use

DANA, OVO, GoPay, and QRIS details are used to match deposits, check withdrawals, and handle receipt questions. We keep only the transaction context needed for wallet records and support follow-up.

Cookie control

Cookies keep your session active, remember language settings, and help us detect repeated failed logins. You can clear cookies through your browser, but a fresh login check may be required afterward.

Device security

Check active access from Account > Security > Active Sessions. If a phone or computer looks unfamiliar, end that session and contact us so we can check login time, IP region, and wallet activity.

Retention approach

We keep account and payment records only as long as needed for wallet history, security checks, legal obligations, and dispute handling. When retention is no longer needed, we remove or anonymise eligible records.

Correction requests

If your phone number, email, or name is wrong, contact support before sending another payment. We may ask for an OTP and recent wallet method so the correction links to the right account.

Privacy Questions Before You Join

Your privacy choices should be easy to understand before you create an account. These answers explain what we collect, how payment records are handled, how to check device access, and how to ask for changes. If your question involves account eligibility, our answer will also consider local law and whether access is permitted in your location.

We collect the details needed to create and protect your account, such as name, phone number, email, login records, device type, and IP region. Payment references appear only when you use DANA, OVO, GoPay, or QRIS.

No. We do not ask for or store passwords from DANA, OVO, GoPay, QRIS apps, or your bank app. We keep transaction references, receipt context, and wallet status needed to match your account record.

Open Account > Security > Active Sessions to see current access records. If you do not recognise a phone, tablet, or computer, end the session and contact support so we can check login time and wallet activity.

Yes. Contact us through live chat, WhatsApp, or email with your registered phone number, account email, and the detail that needs correction. We may request OTP confirmation before updating personal or wallet-linked data.

We keep account, payment, and support records for as long as needed to run wallet history, answer disputes, meet legal duties, and protect account access. When those reasons end, eligible records are removed or anonymised.

We share limited data only with providers needed for hosting, analytics, security checks, payment matching, and customer support. Each sharing point is tied to account operation, not resale of your personal data.

No. Access and eligibility depend on local law and are available only where local law permits. If location or account checks show access is not allowed, we may restrict the account and explain the privacy record affected.